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FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What are your prices?

Our prices are subject to change depending on supply and other market factors. We assure  our prices are the most competitive in the market.We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

No minimum order, Even one or part, and we are happy to serve you.

Can you supply the relevant documentation?

Yes, we can provide related documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the average lead time?

We promise to deliver the goods within 30 days after receiving the deposit.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal:30% deposit in advance, 70% balance to be paid before shipment.

What is the product warranty?

We promise to provide high quality products and timely after-sales service.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging.  Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The finished products mainly by sea, spare parts can choose express or air.

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